1.4 Add LPC to Service Agreements

Reference: Manage Late Payment Charge Process Model - Page 1 for the business process diagram associated with this activity.

Actor/Role: CC&B

Description: The Late Payment Charge is added and applied to the Service Agreements as an Adjustment.

Process Names

•	Late Payment Charge Process

Entities to Configure

•

SA Type

•	Customer Class

•	Adjustment Type

Available Algorithms

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LPC-DFLT (BILPC-TOTAL) - This algorithm type is used to calculate the late payment charge amount for a specific service agreement linked to an account. The late payment charge amount is calculated by multiplying the current amount due on the late payment charge cutoff date minus all recent credits by the LPC Percentage (defined using Bill Factor Code). It's important to note that LPC percentage changes are not prorated. The system levies the late payment charge against the service agreement by creating an adjustment (the adjustment type is defined using Adjustment Type).

•

BILPC-SPRC1 (BILPC-SPRC) - This algorithm calculates late payment charges associated with the debt associated with “they bill for us” (TBFU) service providers. TBFU service providers are organizations that provide billing services for a company. Charges are calculated and then transferred to the service provider and the service provider sends them to the customer.